1. About Qaltron CaaP
These Terms & Conditions (“Terms”) apply to the Qaltron CaaP™ platform at caap.qaltron.com and any Qaltron-owned page that expressly links to these Terms for CaaP-related use (together, “the Platform” or “the Site”), except where a specific service, order form, contract, or notice states otherwise. The Platform is operated by Qaltron Inc. (“Qaltron,” “we,” “us”), a Delaware corporation currently operating from Lahore, Pakistan, serving clients globally. Your use of the Platform constitutes your agreement to these Terms. If you do not agree, you must not access or use the Platform.
2. Access to the Platform
Access to the public areas of the Platform is free of charge and provided “as is.” We make no warranty that the Platform will always be available or uninterrupted, and may suspend, withdraw, or restrict access at any time, including for maintenance. You must use the Platform lawfully and only for purposes permitted by these Terms.
3. Changes to the Platform and these Terms
We may add, remove, or change features of the Platform at any time, and may amend these Terms by posting an updated version here with a new effective date. Continued use of the Platform after an update means you accept the revised Terms. If you do not agree to a change, you must stop using the Platform.
4. Accounts and registration
Some features (for example, your dashboard and assessment tools) require an account. Creating an account requires you to agree to these Terms and acknowledge our Privacy Policy. You warrant that the information you provide is accurate and current, and that you are at least 18 years old. You are responsible for keeping your login credentials confidential and for activity under your account, and must notify us immediately of any suspected unauthorized use. You may delete your account at any time by contacting us; deletion may remove associated data, subject to our data-retention obligations described in our Privacy Policy.
5. Acceptable use
You agree not to use the Platform to:
- post or transmit unlawful, hateful, discriminatory, or harassing material;
- promote or incite violence, terrorism, or illegal activity;
- defame, bully, or violate anyone's privacy, confidentiality, or data-protection rights;
- submit fraudulent or deceptive information, or impersonate any person or organization;
- infringe any third party's intellectual property rights;
- upload viruses, malware, or other harmful code;
- probe, scan, or attempt to bypass the Platform's security controls, or use automated tools (bots, scrapers) to access or harvest data without permission.
We may suspend or terminate access, and take any other action we consider appropriate (including legal action), if we discover a violation of these Terms.
6. Intellectual property
Different categories of content and material on the Platform carry different rights:
- Public Site Content — the Platform's public marketing and informational pages (text, graphics, logos, design, and layout) are owned by Qaltron or its licensors. You may view, download, and print these pages for your own personal reference; you must not copy, reproduce, modify, distribute, republish, or commercially exploit them without our prior written permission.
- Submitted Information — information you or your organization submit to the Platform (for example, assessment inputs or account information) remains yours; see Section 8 for how we use it.
- Generated Outputs — where the Platform generates assessment results, scores, dossiers, reports, or workbooks for you under an active account, plan, order, or agreement, you may use those outputs for your own internal business decision-support purposes, consistent with that plan, order, or agreement. You may share those outputs with affiliates, portfolio entities, boards, financing sources, acquisition or operating advisers, and professional advisers who have a legitimate need to receive them and are subject to appropriate confidentiality obligations. You must not resell, sublicense, publish, or otherwise commercially redistribute those outputs without our prior written permission.
- Qaltron Technology — the frameworks, methodologies, scoring architecture, workflows, software, benchmarks, and other proprietary structures underlying the Platform remain Qaltron's intellectual property, regardless of any output generated using them. Nothing in these Terms transfers ownership of that technology to you.
- Third-Party and Public-Source Material — material drawn from third parties or public sources (see Section 7) remains subject to the rights of its original owner.
You must not: scrape, systematically extract, or use automated tools to harvest Platform content without permission; use Platform content or outputs to train, fine-tune, or evaluate an AI/ML model without our prior written permission; reverse engineer, decompile, or attempt to derive the Platform's underlying methodology or source code from its outputs; or republish, mirror, or redistribute Platform content beyond what this section permits.
7. Third-party and public-source content used in assessments
As described in our Privacy Policy, generating an assessment may involve us gathering publicly available information about the organization being assessed from public sources on the open web (for example, news coverage, press releases, and publicly available reports). We do not claim ownership of that third-party content; it is referenced solely to inform and enrich the assessment results delivered to you, consistent with applicable law. If you are a rights holder and believe your publicly available content has been used inappropriately in this process, contact us using Section 13 and we will review your request.
8. Your submitted content
If the Platform allows you to submit content (for example, assessment inputs or account information), you represent that it is accurate, that you have the right to submit it, and that it does not violate anyone's rights. You retain ownership of content you submit. We use your submitted content to operate the Platform and deliver the features you requested (for example, generating your assessment results). Qaltron does not use your submitted content to train its own general-purpose products. Where service providers process your submitted content for us (for example, automated or AI-assisted processing used to help generate your results), they do so for the purpose of providing the requested service to Qaltron and the Platform, subject to the applicable service terms, data-processing terms, or other contractual controls available for that processing; this processing is described at a category level in our Privacy Policy.
9. Links
You may link to the Platform's homepage in a fair and lawful manner; you must not frame or embed the Platform without permission, or suggest an endorsement that does not exist. The Platform may link to other Qaltron web properties (such as www.qaltron.com) and to third-party sites (including our social profiles) for your convenience; we do not control and are not responsible for the content or privacy practices of sites outside the Platform.
10. Disclaimers and limitation of liability
Public Platform content (our marketing and informational pages) is provided for general information only and is not professional or legal advice. CaaP diagnostic outputs (assessment results, scores, dossiers, reports, and workbooks) are structured analytical and diagnostic decision-support material; they do not constitute legal advice, investment advice, an audit or assurance opinion, tax advice, a valuation opinion, or a guarantee of any business result, and they do not replace your own executive or professional judgment. We make reasonable efforts to keep Platform content and outputs accurate but do not guarantee this, and the Platform and its outputs are provided “as is” without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, Qaltron and its officers, employees, and partners are not liable for loss of profit, revenue, business, or data, or for indirect or consequential loss, arising from your use of the Platform or reliance on its outputs. Nothing in these Terms limits any liability that cannot lawfully be limited or excluded.
11. Payment for paid Platform access
Certain features of the Platform may be offered as paid services. Where enabled, payment is processed by a third-party payment provider under that provider's own terms and security practices; Qaltron does not store your full card number and may receive transaction, invoice, and payment-status information needed to administer the Platform. Specific pricing, deliverables, and terms for paid Platform access, once available, will be set out in a separate order form, invoice, or agreement, which together with these Terms will govern that paid access; if there is a conflict between that specific agreement and these Terms for a given paid access arrangement, the specific agreement controls.
12. Privacy and cookies
Personal data you submit through the Platform is collected, stored, and used as described in our Privacy Policy, and cookies/browser storage are described in our Cookie Notice. Our processing relies on the legal bases described in those documents (contract, legitimate interest, legal obligation, or your consent, depending on the activity) — it is not solely based on your use of the Platform implying blanket consent to everything. You can review or change your optional-analytics cookie choice at any time using the control in the site footer.
13. Contact
Questions about these Terms can be sent to info@qaltron.com.